Why can't I log in to the databases?

I'm trying to log in to the databases but when I do I get an error message: 403 Forbidden You are not permitted to access this database.
asked Mar 16, 2012 by guest

1 Answer

This error normally occurs when somebody is not a current student, i.e. not enrolled in at least one class. If you're seeing this error and you are enrolled in at least one class—meaning you're not just on the waiting list, you're in the class—then your record might not have gotten updated correctly. So in this case you can call the Circulation Desk and request that your record be updated so that you can get access to the databases.

answered Mar 16, 2012 by JeffK
edited Mar 16, 2012 by Jeff

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