How do I pay an overdue fee online if it shows I have a fee on one page but says I owe 0 on another

I want to pay the overdue fee for an item online; on the view items page it shows there is a fine, but  on the pay fines page it says I owe $0.00 and won't let me pay.
I still have the book (in good condition) and plan on returning it. Is it just not letting me pay the fines because I haven't returned the book yet?
What should I do?
asked Jan 9, 2018 by guest

1 Answer

You guessed correctly: you can't pay off a fine that is still increasing daily. The best thing to do is to bring the book back as soon as you can and then pay the fine. If you want to discuss your individual situation further with a staff member, please call the circulation desk at 916-558-2301.
answered Jan 9, 2018 by JeffK